Privacy Policy
The protection of your personal data is important to us. Below we inform you about the processing of your data on our website in accordance with Art. 13 GDPR.
1. Person responsible
VACID GmbH
Dauchinger Straße 58-62
78056 Villingen-Schwenningen
Managing Director: Zoran Karanovic
Email: customercare@vacid.com
2. Access data (server log files)
When you visit our website, we automatically collect data transmitted by your browser (e.g., IP address, time of day, page views). This processing serves to ensure trouble-free operation and to improve our services (Art. 6 (1) (f) GDPR). The data is automatically deleted after 7 days.
3. Cookies & Tracking
We use cookies to analyze the use of our website and make it more user-friendly. The legal basis is Art. 6 (1) (f) GDPR or – if you have consented – Art. 6 (1) (a) GDPR. You can deactivate cookies at any time via your browser.
4. Contact
If you contact us (e.g., by email or contact form), we will process your information to process your request (Art. 6 (1) (b) GDPR). This data will be deleted as soon as it is no longer required.
5. Newsletter
When you subscribe to our newsletter, we will use your email address exclusively for sending the newsletter. You can unsubscribe at any time. The processing is based on your consent (Art. 6 (1) (a) GDPR).
6. Orders & Customer Account
To process orders and create a customer account, we process your data based on Art. 6 (1) (b) GDPR. Payment data is transmitted to the respective payment service provider.
7. Disclosure to third parties
Your data will only be passed on if this is permitted by law (e.g. to payment and logistics service providers to fulfill the contract) or if you have consented.
8. Rights of data subjects
In accordance with statutory provisions, you have the right to information, rectification, erasure, restriction of processing, and data portability. You can also revoke consent you have given and lodge a complaint with a supervisory authority.
9. Storage period
Personal data will be deleted as soon as the purpose for which it was stored no longer applies and there are no legal retention obligations.
10. Changes
We reserve the right to adapt this privacy policy so that it always complies with current legal requirements.